Frequently Asked Questions
Find answers to common questions about our window hardware and services.
How do I identify the correct replacement part for my window?
You can identify parts by checking for manufacturer stamps or logos on the hardware. We recommend measuring dimensions carefully and comparing them to our product diagrams.
Do you offer bulk discounts for contractors?
Yes, we offer professional pricing for large volume orders. Please contact our sales team with your project requirements for a custom quote.
Are your parts compatible with older window models?
We stock a wide range of obsolete and hard-to-find parts for vintage windows, as well as modern energy-efficient components.
What tools will I need for installation?
Most hardware replacements require basic hand tools like a screwdriver, putty knife, or hex key. Specific tool requirements are listed on individual product pages.
Can I get help if I'm unsure which operator I need?
Absolutely. You can email a photo of your current hardware to our support team, and our experts will help identify the correct replacement.
Are the parts sold individually or in pairs?
Unless otherwise stated in the product description, most parts are sold individually. We specify 'Left Hand' or 'Right Hand' orientation where applicable.